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From96US$ /night
Check-in
05Mar2026Select date
Check-out
06Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Dubai Festival City,Po Box 45777, Dubai, United Arab Emirates
-
Close to the waterfront
Great
8.8
9.4
/10
4.9
4.9
/5

Amenities

Crowne Plaza Dubai Festival City offers a 25-meter temperature-controlled swimming pool with views of the Dubai skyline. Guests can relax by the palm trees or enjoy light bites and drinks from the pool bar. The hotel also features a well-equipped fitness center open 24 hours a day.

Rooms

The hotel provides a range of guest rooms with views of the Dubai waterfront and city skyline. Spacious king bedrooms and twin bedrooms are available, suitable for small families or business partners. Each room offers natural light and well-designed bathroom facilities.

Location

Crowne Plaza Dubai Festival City is located along the banks of Dubai Creek, offering convenient access to key destinations such as Dubai International Airport and Burj Khalifa. The property is just a short distance from Dubai Festival City Mall, ensuring easy shopping and entertainment options. A unique helipad right outside the hotel allows for direct helicopter access to explore the city.

Dining

Dining options include Zaytoun, serving buffet breakfast and international cuisine with outdoor leisure deck access. The Belgian Café presents an array of Belgian specialties paired with a vibrant atmosphere and city skyline views. Guests can enjoy a casual coffee while relaxing in the lobby lounge, which also serves pastries and light bites.

Family Amenities

Families can take advantage of the Planet Trekkers Kids Club, designed to inspire creativity and adventure for younger guests. The program encompasses various activities, including arts and crafts, cooking classes, and supervised play. Twin bedrooms offer suitable accommodations for families traveling with children.

Highlights

Location: Dubai Creek waterfront views .

Rooms: Spacious king and twin bedrooms .

Dining: Zaytoun and Belgian Café .

Family: Planet Trekkers Kids Club .

Business: 9 meeting venues for 1,300 guests .

Must-do experiences

  • Visit Al Fahidi Historical Neighborhood for a glimpse of old Dubai.
  • Savor authentic shawarma at Automatic Restaurant in Deira.
  • Shop for spices and textiles at the vibrant Dubai Spice Souk.
  • Catch the Dubai Fountain show outside The Dubai Mall after sunset.
  • Explore the art at Alserkal Avenue, a hub for contemporary galleries.
View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Standard King Room Waterfront View
2 persons
520 sq. feet 
1 King-size bed
Shower
Heating
Standard Room
3 persons
370 sq. feet 
2 Single beds
Shower
Heating
Standard King Room
2 persons
400 sq. feet 
1 King-size bed
Shower
Heating
Standard Twin Room Waterfront View
2 persons
370 sq. feet 
2 Single beds
Shower
Heating
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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.9/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Golf course
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Free shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Crowne Plaza Dubai Festival City, guests can indulge in a rich tapestry of flavors, from the warm spices of Middle Eastern dishes to the finest Belgian brews. With inviting atmospheres and diverse culinary options, each dining venue promises a unique experience that highlights both local and traditional influences.
Crowne Plaza Dubai Festival City Restaurant photo The photo shows the interior of a large, modern event space or warehouse. The space is dominated by a complex network of exposed steel beams and trusses forming the ceiling, creating a strong geometric pattern. 

The ceiling is a dark gray or black,
Crowne Plaza Dubai Festival City Restaurant photo The photo shows the interior of a pub or bar. The main focus is on a long wooden bar with a dark countertop, extending across the frame. Behind the bar, there are shelves stocked with various bottles of alcohol, glassware, and other bar equipment.
Crowne Plaza Dubai Festival City Restaurant photo The photo shows a bright and modern restaurant interior. The space is well-lit, likely from large windows visible in the background, and features a polished, light-colored floor that reflects the light. 

There are several dining tables set for meals

Zaytoun

Mediterranean and Middle Eastern
Ambiance
Family-friendly, Modern
Key Offerings
Delight in authentic Levant cuisine prepared in open kitchens, with a focus on fresh herbs and spices, complemented by stunning views during Mashawi Nights.
Reservation
No
Hours vary.

Belgian Cafe

Belgian
Ambiance
Casual with a generous terrace overlooking the city skyline
Key Offerings
Relish the world's famous Belgian hops alongside a selection of delicious sweet and savory pastries, paired with themed nights and live entertainment.
Reservation
No
Hours vary.

Pierre's Bistro & Bar

French fine dining
Ambiance
Sophisticated and elegant, inspired by Michelin star standards
Key Offerings
Experience culinary artistry under the guidance of acclaimed chef Pierre Gagnaire, featuring an exquisite menu that celebrates seasonal ingredients and creative presentations.
Reservation
Yes
Hours vary.

Crowne Plaza Dubai Festival City Location

Dubai Festival City,Po Box 45777, Dubai, United Arab Emirates
Map view
Dubai Festival City,Po Box 45777, Dubai, United Arab Emirates
Nearby
Mall
Dubai Festival City
1400 ft
Restaurants
Hard Rock Cafe
1400 ft
Festival Blvd Zone 8A
Vista Bar & Terrace
300 ft
Al Rebat Street Lobby Level
Anise
300 ft
Crescent Drive Lobby Level
Black Tap Craft Burgers & Shakes DFC
3100 ft
Intercontinental Hotel Dubai Festival City Water Front Level
Fish and Company
300 ft
Dubai
Pierre's Bistro & Bar
3000 ft
Promenade Level
The Fish House
3000 ft
Waterfront Level InterContinental Dubai Festival City
Marks & Spencer Cafe
1300 ft
Festival City Festival Blvd
Explore Dubai
Experience Dubai Festival City
Top Attractions
Activities
Dining
Entertainment
Jameel Arts Centre
Jameel Arts Centre
15 minutes' walk
A contemporary art museum featuring innovative exhibitions and public programs, ideal for art enthusiasts.
Dubai Dolphinarium
Dubai Dolphinarium
8 minutes' drive
An indoor dolphin and seal show with interactive experiences, perfect for families and marine life lovers.
Dubai Festival City Mall
Dubai Festival City Mall
19 minutes' walk
A premier shopping destination with diverse retail stores, dining options, and entertainment facilities.
Kayaking at Ras Al Khor
9 minutes' drive
Guided kayaking tours offer a unique view of wildlife in the tranquil mangroves-ideal for outdoor enthusiasts.
Spa Treatments at InterContinental
1 minute' walk
Relaxing spa services amidst luxurious surroundings. Booking recommended for seasonal packages.
Anise
Anise
2 minutes' walk
Global cuisine in an elegant setting with live cooking stations, making it great for food lovers.
Vista Bar & Terrace
Vista Bar & Terrace
1 minute' walk
Rooftop bar offering stunning views of the Dubai skyline; perfect for relaxing cocktails at sunset.
Eclipse Bar
6 minutes' walk
Chic venue with live DJ music and signature cocktails. Ideal for relaxing evenings or lively nights out.
Dubai Festival City Mall Cinema
19 minutes' walk
State-of-the-art cinema screening the latest films. Family-friendly with comfortable seating and snacks.
Getting around
City Centre
Dubai9 min  ·  3.7 mi
Airports
Dubai Creek SPB (DCG)10 min  ·  4.0 mi
Dubai International Airport (DXB)29 min  ·  11.7 mi
Train
Creek Station15 min  ·  4000 ft
Dubai Healthcare City Station34 min  ·  1.7 mi
Underground
Creek15 min  ·  4000 ft
Al Jadaf20 min  ·  1.0 mi
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs AED 112 per person per day. 
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Romanian, Chinese, Turkish, Arabic, Hindi, Bahasa Indonesian, Afrikaans, Tagalog / Filipino
Year renovated:
2007
Number of floors:
19
Number of rooms:
594
Former name
crowne plaza dubai festival city mall, an ihg hotel

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review score
Based on 1889 verified reviews
8.9/10
Great
92%
Recommend
Breakfast
8.5/10
Cleanliness
9.1/10
Comfort
9.1/10
Facilities
8.9/10
Free Wi-Fi
8.9/10
Location
9.2/10
Paid Wi-Fi
7.2/10
Staff
9.2/10
Value for money
8.7/10
Pros
Attentive staff
Delicious food
Unbeatable location
Cons
Sewage smell
Dirty rooms
Guest reviews
based on 5627 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Crowne Plaza Dubai Festival City
Are there rooms with a view of the creek available for my stay?
15 November 2023
Special requests such as creek view rooms are considered based on availability. It's advisable to indicate your preference when making your booking.
Is it possible to check out earlier than noon?
20 October 2024
Check-out typically occurs at 12:00 PM. Late check-out may be available upon request, subject to availability.
What is the nearest metro station, and how far is it from the hotel?
05 December 2023
The closest metro station is the Creek Metro Station, located just a minute's walk from the hotel. Alternative transport options are also available.
Can an iron be provided in the room upon request?
12 January 2024
Yes, each room is equipped with an iron, ensuring convenience for guests needing to press their clothes.
Is check-in allowed for couples who are not married?
31 August 2024
The hotel welcomes unmarried couples to check-in, complying with local regulations.
Are female visitors allowed to the hotel rooms?
10 February 2024
Yes, female visitors are permitted, provided that they present a valid passport or Emirates ID upon arrival.
What is the estimated taxi fare from the airport to the hotel?
25 November 2023
The approximate taxi fare from the airport to the hotel is around 40 AED. It's important to note that there is no shuttle service available.
Can guests have visitors in their rooms?
15 August 2024
Yes, visitors are allowed, but they must be registered at the reception upon check-in with valid identification.
Are Burkinis permitted in the swimming pools?
22 March 2024
Burkinis are unfortunately not allowed in the hotel swimming pools.
Could you please explain what is included in the half-board package?
17 June 2024
The half-board package includes accommodation along with two meals-breakfast and dinner.
How can three guests comfortably stay in one room? Is there a complimentary extra bed?
14 September 2024
Guests under 12 years old may receive a complimentary extra bed, subject to hotel availability. For adults or guests above 12, it's recommended to book as three adults.
Is it possible to request connecting rooms for families?
10 October 2024
Connecting rooms are available, but they are allocated based on availability during booking.
Are mini bar items complimentary in the rooms?
25 February 2024
Items within the mini bar are chargeable to guests.
Is breakfast included in the meal rate of £23 that I see during booking?
01 March 2024
The mentioned breakfast rate is per person, per day, inclusive of all applicable taxes.
Is the pool heated for guests?
30 April 2024
Yes, the pool is heated to ensure a pleasant swimming experience for guests all year round.
Is WiFi available in the hotel rooms or just in public areas?
15 May 2024
Complimentary WiFi is available in both the rooms and public areas of the hotel.
Do you offer a shuttle service to nearby shopping malls or beaches?
25 June 2024
Yes, there is a shuttle service available to specific local attractions, including shopping malls.
Can half-board guests choose between lunch or dinner?
10 July 2024
The half-board package specifically includes breakfast and dinner, but lunch options are not available with this package.
Are windows in the guest rooms able to be opened?
20 August 2024
Unfortunately, the windows in the hotel rooms cannot be opened for safety reasons.

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