CROWNE PLAZA DUBAI FESTIVAL CITY, Dubai – A Smart Stay in the City
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Key details
About the Hotel
Dubai Festival City,Po Box 45777,
Dubai,
United Arab Emirates,
Dubai
-
Close to the waterfront
Great
8.8
9.4
/10
4.9
4.9
/5
Loved by Crowne Plaza Dubai Festival City guests
Really good customer service
Amazing and friendly staff
Clean rooms
Delicious breakfast variety
Multiple swimming pools
Convenient hotel location
"The room exceeded our expectations, with the door having a standard lock and also an advanced one."
Mataj from Albania
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"The waterfront rooms have an amazing view of the sea and you would enjoy seeing the boats' lights at night."
Hotel Heart from United States
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"I enjoyed my stay & so convenient to the mall nearby."
Evelyn
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Amenities
Crowne Plaza Dubai Festival City offers a 25-meter temperature-controlled swimming pool with views of the Dubai skyline. Guests can relax by the palm trees or enjoy light bites and drinks from the pool bar. The hotel also features a well-equipped fitness center open 24 hours a day.
Rooms
The hotel provides a range of guest rooms with views of the Dubai waterfront and city skyline. Spacious king bedrooms and twin bedrooms are available, suitable for small families or business partners. Each room offers natural light and well-designed bathroom facilities.
Location
Crowne Plaza Dubai Festival City is located along the banks of Dubai Creek, offering convenient access to key destinations such as Dubai International Airport and Burj Khalifa. The property is just a short distance from Dubai Festival City Mall, ensuring easy shopping and entertainment options. A unique helipad right outside the hotel allows for direct helicopter access to explore the city.
Dining
Dining options include Zaytoun, serving buffet breakfast and international cuisine with outdoor leisure deck access. The Belgian Café presents an array of Belgian specialties paired with a vibrant atmosphere and city skyline views. Guests can enjoy a casual coffee while relaxing in the lobby lounge, which also serves pastries and light bites.
Family Amenities
Families can take advantage of the Planet Trekkers Kids Club, designed to inspire creativity and adventure for younger guests. The program encompasses various activities, including arts and crafts, cooking classes, and supervised play. Twin bedrooms offer suitable accommodations for families traveling with children.
Highlights
Location: Dubai Creek waterfront views .
Rooms: Spacious king and twin bedrooms .
Dining: Zaytoun and Belgian Café .
Family: Planet Trekkers Kids Club .
Business: 9 meeting venues for 1,300 guests .
Must-do experiences
Visit Al Fahidi Historical Neighborhood for a glimpse of old Dubai.
Savor authentic shawarma at Automatic Restaurant in Deira.
Shop for spices and textiles at the vibrant Dubai Spice Souk.
Catch the Dubai Fountain show outside The Dubai Mall after sunset.
Explore the art at Alserkal Avenue, a hub for contemporary galleries.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Standard King Room Waterfront View
2 persons
520 sq. feet
1 King-size bed
Shower
Heating
room details
Standard Room
3 persons
370 sq. feet
2 Single beds
Shower
Heating
room details
Standard King Room
2 persons
400 sq. feet
1 King-size bed
Shower
Heating
room details
Standard Twin Room Waterfront View
2 persons
370 sq. feet
2 Single beds
Shower
Heating
room details
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See what's available for your travel dates
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Facilities:
Great
8.9/10Review score
General
No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Golf course
Sports trainer
Guest Parking
Electric kettle
Services
Free shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Body wraps
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Crowne Plaza Dubai Festival City, guests can indulge in a rich tapestry of flavors, from the warm spices of Middle Eastern dishes to the finest Belgian brews. With inviting atmospheres and diverse culinary options, each dining venue promises a unique experience that highlights both local and traditional influences.
Zaytoun
Mediterranean and Middle Eastern
Ambiance
Family-friendly, Modern
Key Offerings
Delight in authentic Levant cuisine prepared in open kitchens, with a focus on fresh herbs and spices, complemented by stunning views during Mashawi Nights.
Reservation
No
Hours vary.
Belgian Cafe
Belgian
Ambiance
Casual with a generous terrace overlooking the city skyline
Key Offerings
Relish the world's famous Belgian hops alongside a selection of delicious sweet and savory pastries, paired with themed nights and live entertainment.
Reservation
No
Hours vary.
Pierre's Bistro & Bar
French fine dining
Ambiance
Sophisticated and elegant, inspired by Michelin star standards
Key Offerings
Experience culinary artistry under the guidance of acclaimed chef Pierre Gagnaire, featuring an exquisite menu that celebrates seasonal ingredients and creative presentations.
Reservation
Yes
Hours vary.
Crowne Plaza Dubai Festival City Location
Dubai Festival City,Po Box 45777,
Dubai,
United Arab Emirates,
Dubai
Map view
Dubai Festival City,Po Box 45777,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Aquarium
Dubai Dolphinarium
1.6
mi
Landmark
Jameel Arts Centre
3600 ft
Shopping Area
Dubai Festival City Mall
5200 ft
Landmark
Children's City
1.5
mi
Landmark
Dubai Tennis Stadium
1.4
mi
Landmark
Covent Garden Market
5100 ft
Landmark
Creek Park
1.8
mi
Landmark
Ibrahim Al Khalil Mosque
2.1
mi
Landmark
Wonderland Theme & Water Park
1.9
mi
Landmark
Onetourism
1.9
mi
Landmark
Art Plus Gallery
2.1
mi
Gallery
The Amazing Museum & Art Gallery
2.1
mi
Church
St Marys Catholic Church
2.3
mi
Landmark
Deira Clocktower
2.8
mi
Church
Holy Trinity Church
2.2
mi
Shopping Area
Wafy Mall
2.2
mi
Gallery
TWO M art Gallery
2.3
mi
Church
St. Thomas Orthodox Cathedral
2.4
mi
Museum
Dubai Museum
4.3
mi
Landmark
Al Nasr Leisureland
2.5
mi
Landmark
Ras Al Khor Wildlife Sanctuary
2.5
mi
Landmark
Dubai Frame
3.2
mi
Landmark
Zabeel Palace
3.1
mi
Gallery
Four Seasons Ramesh Gallery
2.9
mi
Landmark
Al Fahidi Historical Neighbourhood
4.2
mi
Event hall
World Trade Centre
3.8
mi
Landmark
Jumeira Archaeological Site
3.6
mi
Landmark
Coins Museum
3.6
mi
Landmark
Camel Museum
3.6
mi
Nearby
Mall
Dubai Festival City
1400 ft
Restaurants
Hard Rock Cafe
1400 ft
Festival Blvd Zone 8A
Vista Bar & Terrace
300 ft
Al Rebat Street Lobby Level
Anise
300 ft
Crescent Drive Lobby Level
Black Tap Craft Burgers & Shakes DFC
3100 ft
Intercontinental Hotel Dubai Festival City Water Front Level
Fish and Company
300 ft
Dubai
Pierre's Bistro & Bar
3000 ft
Promenade Level
The Fish House
3000 ft
Waterfront Level InterContinental Dubai Festival City
Marks & Spencer Cafe
1300 ft
Festival City Festival Blvd
Explore Dubai
Experience Dubai Festival City
Top Attractions
Activities
Dining
Entertainment
Jameel Arts Centre
15 minutes' walk
A contemporary art museum featuring innovative exhibitions and public programs, ideal for art enthusiasts.
Dubai Dolphinarium
8 minutes' drive
An indoor dolphin and seal show with interactive experiences, perfect for families and marine life lovers.
Dubai Festival City Mall
19 minutes' walk
A premier shopping destination with diverse retail stores, dining options, and entertainment facilities.
Kayaking at Ras Al Khor
9 minutes' drive
Guided kayaking tours offer a unique view of wildlife in the tranquil mangroves-ideal for outdoor enthusiasts.
crowne plaza dubai festival city mall, an ihg hotel
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Review score
Based on 1889 verified reviews
8.9/10
Great
92%
Recommend
Breakfast
8.5/10
Cleanliness
9.1/10
Comfort
9.1/10
Facilities
8.9/10
Free Wi-Fi
8.9/10
Location
9.2/10
Paid Wi-Fi
7.2/10
Staff
9.2/10
Value for money
8.7/10
Pros
Attentive staff
Delicious food
Unbeatable location
Cons
Sewage smell
Dirty rooms
Guest reviews
based on 5627 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Crowne Plaza Dubai Festival City
Are there rooms with a view of the creek available for my stay?
15 November 2023
Special requests such as creek view rooms are considered based on availability. It's advisable to indicate your preference when making your booking.
Is it possible to check out earlier than noon?
20 October 2024
Check-out typically occurs at 12:00 PM. Late check-out may be available upon request, subject to availability.
What is the nearest metro station, and how far is it from the hotel?
05 December 2023
The closest metro station is the Creek Metro Station, located just a minute's walk from the hotel. Alternative transport options are also available.
Can an iron be provided in the room upon request?
12 January 2024
Yes, each room is equipped with an iron, ensuring convenience for guests needing to press their clothes.
Is check-in allowed for couples who are not married?
31 August 2024
The hotel welcomes unmarried couples to check-in, complying with local regulations.
Are female visitors allowed to the hotel rooms?
10 February 2024
Yes, female visitors are permitted, provided that they present a valid passport or Emirates ID upon arrival.
What is the estimated taxi fare from the airport to the hotel?
25 November 2023
The approximate taxi fare from the airport to the hotel is around 40 AED. It's important to note that there is no shuttle service available.
Can guests have visitors in their rooms?
15 August 2024
Yes, visitors are allowed, but they must be registered at the reception upon check-in with valid identification.
Are Burkinis permitted in the swimming pools?
22 March 2024
Burkinis are unfortunately not allowed in the hotel swimming pools.
Could you please explain what is included in the half-board package?
17 June 2024
The half-board package includes accommodation along with two meals-breakfast and dinner.
How can three guests comfortably stay in one room? Is there a complimentary extra bed?
14 September 2024
Guests under 12 years old may receive a complimentary extra bed, subject to hotel availability. For adults or guests above 12, it's recommended to book as three adults.
Is it possible to request connecting rooms for families?
10 October 2024
Connecting rooms are available, but they are allocated based on availability during booking.
Are mini bar items complimentary in the rooms?
25 February 2024
Items within the mini bar are chargeable to guests.
Is breakfast included in the meal rate of £23 that I see during booking?
01 March 2024
The mentioned breakfast rate is per person, per day, inclusive of all applicable taxes.
Is the pool heated for guests?
30 April 2024
Yes, the pool is heated to ensure a pleasant swimming experience for guests all year round.
Is WiFi available in the hotel rooms or just in public areas?
15 May 2024
Complimentary WiFi is available in both the rooms and public areas of the hotel.
Do you offer a shuttle service to nearby shopping malls or beaches?
25 June 2024
Yes, there is a shuttle service available to specific local attractions, including shopping malls.
Can half-board guests choose between lunch or dinner?
10 July 2024
The half-board package specifically includes breakfast and dinner, but lunch options are not available with this package.
Are windows in the guest rooms able to be opened?
20 August 2024
Unfortunately, the windows in the hotel rooms cannot be opened for safety reasons.